Studio Operations

Inclement Weather Policy

We do our best to run all classes, but severe weather can affect instructor travel, client travel, and whether a class can safely operate. Your own travel conditions matter too.

When Weather Is Questionable

Three things determine the day.

Class conditions.

We evaluate the forecast and conditions affecting the studio when deciding whether a class can run.

Instructor travel.

Instructor travel conditions are part of our decision when determining whether a scheduled class can safely operate.

Your travel tolerance.

Studio conditions and your own route may be very different. Make the decision that is appropriate for your safety.

Before You Leave The House

Check before you drive.

Weather decisions may change close to class time. Confirm that your class is still running before heading to the studio.

1

Check the online schedule.

Always check the online schedule on our website or in the app before leaving home to see whether your class has been cancelled.

2

Check your email and text messages.

If a class is cancelled and your notifications are enabled, we will use your account contact information to notify you.

3

Evaluate your own route.

A class may still run even when conditions near your home make travel difficult. Do not assume a scheduled class means that your individual route is safe.

We do not automatically follow school closures.

A delay or closure in Northborough, Westborough, or Holden does not automatically mean The Core Connection will cancel class.

If you believe school may be cancelled or delayed and that would prevent you from attending, cancel yourself out of class. You can always sign back up if the forecast changes and space remains available.

Your Decision If you know you will not travel, release your spot early.
You Decide Not To Come

Cancel yourself out of class as soon as you decide.

If the forecast calls for snow and you already know that you will not risk driving, please cancel the night before when possible.

Knowing how many clients are still willing to travel helps the studio make a better decision about whether a class should run.

Do not remain enrolled simply to wait and see if the studio eventually cancels.

Stay Informed

Check your profile notifications.

Make sure both email and text notifications are enabled on your account so we can reach you quickly if a class changes.

These settings are also important for reservation reminders, waitlist movement, and class cancellations throughout the year.

Email notifications Keep your account email current and notifications enabled.
Text notifications Enable text alerts for time-sensitive class updates.
Check before leaving Do not rely solely on an earlier schedule check.
Full Policy

Inclement weather terms.

Inclement Weather Policy

We do our best to run all classes, but inclement weather, instructor travel and YOUR travel tolerance will help us decide. You know yourself best so err on the side of caution by cancelling even if it is a late cancel which impacts our decision.

Before You Leave The House

Always check our online schedule, at our website or in the app, to see if a class has been canceled before you head out to the studio.

What If Northborough, Westborough Or Holden Has A Delay Or Closed School?

We do NOT follow school closures. If you think school might be canceled or delayed and that would stop you from attending, cancel yourself out. You can always re-sign up if the forecast changes.

You Decide Not To Come To Class

Please cancel yourself out of class as soon as you decide not to come. If the forecast calls for snow and you know you won't risk driving please cancel the night before so that we can make our decision based on folks willing to travel.

Check Your Notifications On Your Profile

Check your profile to make sure you have both email and text notifications on so if we do cancel you will be notified in a timely manner. This is also important for class reservation reminders, getting off the wait list, and class cancellations. So go on...check your profile.

Check before you head out.

Review the live schedule for current class availability and weather-related changes before traveling to the studio.